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ZenOptix

ZenOptix for Domiciliary & Mobile Opticians

Domiciliary optician practice management software

Run the clinical, dispensing and payment side of your mobile optical practice from the same patient record, from today’s visits through eye examinations, lab orders and fulfilment.

The same ZenOptix clinical and dispensing platform, adapted around home visits, care homes and other mobile settings.

Book a domiciliary demo Explore pricing

From the first visit to fulfilment

  1. 1Visit Diary
  2. 2Eye Examination
  3. 3Dispensing
  4. 4Lab
  5. 5Take Payment
  6. 6Deliver / Post / Collect

Home visits. Care-home visits. One connected patient record.

01

Today’s Visits and the Visit Diary

Start with the visits that need your attention today. Organise booked and ad-hoc mobile visits, open the patient record and continue into the clinical workflow without treating every visit as an appointment at a retail branch.

02

The patient’s home and care-setting context

Keep home, care-home, nursing-home, supported-living and other mobile visit details alongside the patient. Record representative and carer context so the people supporting the visit are understood by the team.

03

Go directly into the full eye examination

Open the full ZenOptix eye examination directly from the mobile visit. There is no separate domiciliary pre-test workflow to complete first. Keep clinical findings, prescriptions and the patient record connected.

04

Clinical images and documents on your device

Capture clinical images and documents from a phone, tablet or laptop using a supported modern browser. Keep that material with the patient record for the examination and subsequent care. Cloud access requires an internet connection; offline working is not provided.

05

Dispensing without a retail stock catalogue

Continue from the prescription into dispensing. Enter frame, lens and extras details manually for a mobile patient, without needing retail stock control or a till session.

06

Lab Order PDF and Send to Lab

Send Order to Lab produces the formatted Lab Order PDF and emails it straight to the lab you chose for that order, so nobody has to attach a file or write the email. Your labs are held in their own section, so a mobile service working with several labs picks the right one per order. Orders are sent as a formatted PDF by email rather than over a lab API, so any lab that takes email orders can be used from day one.

07

Basic POS: record the payment you took

Record Cash, Card, Bank Transfer, Voucher or Other payments, including part payments and deposits. See the paid amount and outstanding balance against the order. Basic POS records that a payment was taken elsewhere; it does not process cards, integrate with card terminals or payment gateways, or provide online payment links.

08

Give the patient a receipt

Email a receipt or print it through the normal browser/device print flow. Mobile payment recording does not require a retail till, cash-up session or till hardware integration.

09

Deliver, post or arrange collection

Track delivery, postal or collection fulfilment after dispensing and lab ordering. Keep the next step visible so the patient’s order can be followed through to completion.

10

Communications, recalls and follow-up

Use SMS and email communications alongside recalls and follow-up to keep the patient journey connected after the visit. A patient or carer portal and online home-visit booking are not part of the domiciliary workflow.

11

Access shaped around your responsibilities

ZenOptix uses role-based access and audit-focused workflows, with UK-based hosting. Discuss staff responsibilities, supported devices and access arrangements during your demo, using the same security principles as the wider ZenOptix platform.

12

A focused mobile workflow

The domiciliary workflow supports the clinical, dispensing and payment side of mobile practice. It does not provide route optimisation or automatic care-home session planning. Bring your real visit sequence to a demo to assess the fit.

Optical patient record software → Optical clinical workflow software → Optical dispensing software → Optical patient communication software → Security and access →

Your mobile practice

Domiciliary pricing

One plan, built around visits rather than a shop. The same ZenOptix, priced for the way you work.

Founding offer

Domiciliary / Mobile Optician

Visits rather than a shop, from one base

£89/month £149

for your first 12 months, then £149/month.

£89/month £129

for your first 12 months, then £129/month.

Save £240/year with annual billing

Billed annually, upfront for 12 months.

Your price returns to the standard rate automatically when the 12 months end. Prices exclude VAT.

300 SMS segments a month included, then 6p a segment.

  • Visit diary, direct-to-examination and clinical media
  • Representatives, access notes and visit context
  • Dispensing and lab orders with a simple payment screen
  • Unlimited users
Book a demo

Prices exclude VAT.

See all three ways of working →

Further reading

Guides for domiciliary and mobile opticians

Practical guidance on choosing and running software for visits, written for opticians working away from a shop.

Buying guides

What software does a domiciliary optician need?

Domiciliary opticians need a visit diary, the full eye examination, dispensing and lab ordering, a way to record payment taken at the visit, and follow-up — not a retail till and stock room.

Read the guide →

Software essentials

How to manage care-home and home-visit eye care

Managing care-home and home-visit eye care means recording the setting, the access arrangements and the people around the patient, then keeping the dispense, payment and follow-up attached to the same record.

Read the guide →

Buying guides

Running practice-based and domiciliary optical services together

Practices that both see patients in store and visit them at home need one patient record across the two, with each team working in the screens that match how they actually work.

Read the guide →

Practical answers

Domiciliary software questions

ZenOptix supports domiciliary and mobile opticians with a Visit Diary, full eye examination, clinical images, dispensing, lab orders, manual payment recording, fulfilment and follow-up in one connected patient workflow.

Yes. Mobile visits can include home, care-home, nursing-home, supported-living and other mobile setting details, with patient representative and carer context and direct access to the full eye examination.

Basic POS records payments taken by Cash, Card, Bank Transfer, Voucher or Other, including deposits and part payments. It tracks paid and outstanding balances. The payment itself is taken outside ZenOptix.

No. Basic POS records that payment was taken. It does not process cards, connect to a card terminal or payment gateway, or supply online payment links.

Yes. Send a receipt by email or print it using the normal browser/device print flow, without needing integrated till hardware.

Yes. Enter frame, lens and extras details manually, then use Send Order to Lab: ZenOptix builds the lab order PDF and emails it to the lab you chose for that order, with no manual attaching or addressing. Labs are held in their own section, so a mobile service using several labs can send each order to the right one. Track delivery, post or collection fulfilment afterwards.

Yes. Labs are maintained in their own section and each dispensing order is sent to the lab chosen for it, which suits domiciliary services that use different labs for different work or different areas.

No. The domiciliary workflow centres on staff-managed visits, clinical care, dispensing and a simple payment screen. Patient and carer portals, online home-visit booking, retail stock and full till or cash-up workflows are not part of it, because they do not apply to visiting patients rather than running a shop.

ZenOptix is accessed through supported modern browsers with an internet connection. Offline mode, route optimisation and automatic care-home session planning are not provided.

Independent Practice connects a fixed location’s clinical and retail work. Multi-Branch Organisation adds location-aware teams and group visibility. Domiciliary / Mobile Optician centres on mobile visits, direct eye examination, dispensing, manual payment recording and fulfilment.

See it in your practice

Bring your mobile working day to a demo.

Follow a visit from the patient record and eye examination through dispensing, payment recording and delivery.

Book a domiciliary demo