ZenOptix for Domiciliary & Mobile Opticians
Domiciliary optician practice management software
Run the clinical, dispensing and payment side of your mobile optical practice from the same patient record, from today’s visits through eye examinations, lab orders and fulfilment.
The same ZenOptix clinical and dispensing platform, adapted around home visits, care homes and other mobile settings.
From the first visit to fulfilment
- 1Visit Diary
- 2Eye Examination
- 3Dispensing
- 4Lab
- 5Take Payment
- 6Deliver / Post / Collect
Home visits. Care-home visits. One connected patient record.
01
Today’s Visits and the Visit Diary
Start with the visits that need your attention today. Organise booked and ad-hoc mobile visits, open the patient record and continue into the clinical workflow without treating every visit as an appointment at a retail branch.
02
The patient’s home and care-setting context
Keep home, care-home, nursing-home, supported-living and other mobile visit details alongside the patient. Record representative and carer context so the people supporting the visit are understood by the team.
03
Go directly into the full eye examination
Open the full ZenOptix eye examination directly from the mobile visit. There is no separate domiciliary pre-test workflow to complete first. Keep clinical findings, prescriptions and the patient record connected.
04
Clinical images and documents on your device
Capture clinical images and documents from a phone, tablet or laptop using a supported modern browser. Keep that material with the patient record for the examination and subsequent care. Cloud access requires an internet connection; offline working is not provided.
05
Dispensing without a retail stock catalogue
Continue from the prescription into dispensing. Enter frame, lens and extras details manually for a mobile patient, without needing retail stock control or a till session.
06
Lab Order PDF and Send to Lab
Prepare the Lab Order PDF and use Send to Lab to email the order to the lab. Keep dispensing and lab work connected to the patient. This is a document and email workflow, not a direct lab API integration.
07
Basic POS: record the payment you took
Record Cash, Card, Bank Transfer, Voucher or Other payments, including part payments and deposits. See the paid amount and outstanding balance against the order. Basic POS records that a payment was taken elsewhere; it does not process cards, integrate with card terminals or payment gateways, or provide online payment links.
08
Give the patient a receipt
Email a receipt or print it through the normal browser/device print flow. Mobile payment recording does not require a retail till, cash-up session or till hardware integration.
09
Deliver, post or arrange collection
Track delivery, postal or collection fulfilment after dispensing and lab ordering. Keep the next step visible so the patient’s order can be followed through to completion.
10
Communications, recalls and follow-up
Use SMS and email communications alongside recalls and follow-up to keep the patient journey connected after the visit. A patient or carer portal and online home-visit booking are not part of the domiciliary workflow.
11
Access shaped around your responsibilities
ZenOptix uses role-based access and audit-focused workflows, with UK-based hosting. Discuss staff responsibilities, supported devices and access arrangements during your demo, using the same security principles as the wider ZenOptix platform.
12
A focused mobile workflow
The domiciliary workflow supports the clinical, dispensing and payment side of mobile practice. It does not provide route optimisation or automatic care-home session planning. Bring your real visit sequence to a demo to assess the fit.
Your mobile practice
Domiciliary pricing
Pricing is not currently available here. Book a demo to discuss your domiciliary setup and current terms.
Discuss domiciliary setupPractical answers
Domiciliary software questions
ZenOptix supports domiciliary and mobile opticians with a Visit Diary, full eye examination, clinical images, dispensing, lab orders, manual payment recording, fulfilment and follow-up in one connected patient workflow.
Yes. Mobile visits can include home, care-home, nursing-home, supported-living and other mobile setting details, with patient representative and carer context and direct access to the full eye examination.
Basic POS records payments taken by Cash, Card, Bank Transfer, Voucher or Other, including deposits and part payments. It tracks paid and outstanding balances. The payment itself is taken outside ZenOptix.
No. Basic POS records that payment was taken. It does not process cards, connect to a card terminal or payment gateway, or supply online payment links.
Yes. Send a receipt by email or print it using the normal browser/device print flow, without needing integrated till hardware.
Yes. Enter frame, lens and extras details manually, create a Lab Order PDF and use Send to Lab. Track delivery, post or collection fulfilment after the lab workflow.
No. The domiciliary workflow centres on staff-managed visits, clinical care, dispensing and a simple payment screen. Patient and carer portals, online home-visit booking, retail stock and full till or cash-up workflows are not part of it, because they do not apply to visiting patients rather than running a shop.
ZenOptix is accessed through supported modern browsers with an internet connection. Offline mode, route optimisation and automatic care-home session planning are not provided.
Independent Practice connects a fixed location’s clinical and retail work. Multi-Branch Organisation adds location-aware teams and group visibility. Domiciliary / Mobile Optician centres on mobile visits, direct eye examination, dispensing, manual payment recording and fulfilment.
Bring your mobile working day to a demo.
Follow a visit from the patient record and eye examination through dispensing, payment recording and delivery.